Description
ERROR_ACCESS_DENIED (hex code 0x00000005, decimal 5) is a Windows error-level error code in the Common System Errors family. Microsoft surfaces this code through the Win32 API, the Common Language Runtime, the kernel, the event log, PowerShell, command-line tools (sfc, dism, gpupdate, sc), and Windows-side applications such as Outlook, Teams, Office, and System Center.
Access is denied. Check permissions or run as administrator.
This page documents what triggers 0x00000005, the most common scenarios where it appears, the likely root causes, and a step-by-step troubleshooting workflow you can run against affected endpoints. It is intended for system administrators, MSP technicians, helpdesk engineers, and anyone diagnosing Windows behavior in a managed environment.
In-depth explanation
This is an error-severity code. Windows uses it to signal a failed operation that prevented the caller from completing its work. The underlying cause can range from a permissions or quota issue to a corrupted system component, missing dependency, or unreachable service.
It belongs to the standard Win32 error space (winerror.h) and is one of the most frequently observed codes across all Windows tooling.
The code can be looked up programmatically in PowerShell with [ComponentModel.Win32Exception]::new(5).Message (for Win32 / NTSTATUS codes that map cleanly), or with net helpmsg 5 for the legacy decimal range. For HRESULT-style codes, decode the facility and code with err.exe from the SDK or via the WinDbg !error command.
Common causes
- Insufficient permissions — the calling process does not have the required access rights.
- Incorrect path or filename — the target does not exist or is misspelled.
- Antivirus or EDR locking the file or denying the operation.
- Group Policy or Software Restriction blocking the action.
- Disk full, quota exceeded, or volume offline.
Troubleshooting steps
- Re-run the failing operation from an elevated shell to rule out a UAC / permissions issue.
- Verify the target path or object exists and is reachable:
Test-Path,icacls,Get-Acl. - Temporarily disable the antivirus / EDR and retry — if it succeeds, add an exclusion or whitelist the binary.
- Check the Application and System event logs (
eventvwr.msc) around the timestamp of the failure for related entries. - Run
sfc /scannowfollowed byDISM /Online /Cleanup-Image /RestoreHealthto repair system files if the error persists.
Decode in PowerShell
# Decode 0x00000005 (5) in PowerShell
[ComponentModel.Win32Exception]::new(5).Message
# Or via WinDbg / err.exe (Windows SDK)
# err 0x00000005
# Or net helpmsg (legacy decimal range only)
# net helpmsg 5Frequently asked questions
What does the Windows error code 0x00000005 mean?
ERROR_ACCESS_DENIED (decimal 5). Access is denied. Check permissions or run as administrator.How do I decode 0x00000005 in PowerShell?
[ComponentModel.Win32Exception]::new(5).Message in any PowerShell session. For HRESULT-style codes, use err.exe from the Windows SDK or the WinDbg !error command.Where does Windows typically log this error?
%WinDir%\WindowsUpdate.log; AD/Kerberos → Security event log on the DC; BSOD → minidump under C:\Windows\Minidump; MSI → %TEMP%\msi*.log; WMI → Microsoft-Windows-WMI-Activity). Always cross-reference the timestamp and module name with the Application and System event logs.Is this code recoverable?
Should I open a Microsoft support case for this?
Get-WinEvent export ready before opening the case.
