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WarningAD / Kerberos

0x80070569

ERROR_LOGON_TYPE_NOT_GRANTED

A user has been denied the requested logon type at this machine. Check local/GPO logon rights.

Hex code

0x80070569

Decimal

-2147023255

Severity

Warning

Category

AD / Kerberos

Description

ERROR_LOGON_TYPE_NOT_GRANTED (hex code 0x80070569, decimal -2147023255) is a Windows warning-level error code in the Active Directory & Kerberos family. Microsoft surfaces this code through the Win32 API, the Common Language Runtime, the kernel, the event log, PowerShell, command-line tools (sfc, dism, gpupdate, sc), and Windows-side applications such as Outlook, Teams, Office, and System Center.

A user has been denied the requested logon type at this machine. Check local/GPO logon rights.

This page documents what triggers 0x80070569, the most common scenarios where it appears, the likely root causes, and a step-by-step troubleshooting workflow you can run against affected endpoints. It is intended for system administrators, MSP technicians, helpdesk engineers, and anyone diagnosing Windows behavior in a managed environment.

In-depth explanation

This is a warning-severity code. The operation did not necessarily fail; Windows may have completed it with side effects, conflicts, or a state that requires user attention. It is normally safe to retry, but should still be logged so repeated occurrences can be triaged.

It is part of the Active Directory / Kerberos / SSPI error space. These codes typically surface in the Security event log, on the client side via Outlook, RDP, file shares, or SQL Server, and on the domain controller side in Netlogon.log and kerberos traces.

The code can be looked up programmatically in PowerShell with [ComponentModel.Win32Exception]::new(-2147023255).Message (for Win32 / NTSTATUS codes that map cleanly), or with net helpmsg <decimal> for the legacy decimal range. For HRESULT-style codes, decode the facility and code with err.exe from the SDK or via the WinDbg !error command.

Common causes

  • Time skew between client and DC greater than 5 minutes (Kerberos hard limit).
  • Missing or duplicate Service Principal Name (SPN) on the target service account.
  • Computer account password out of sync with AD — rejoin the domain or run nltest /sc_reset.
  • DNS resolution failing for the DC — verify _kerberos._tcp.<domain> SRV records.
  • Trusted root or intermediate CA missing on the client (smartcard / PKINIT scenarios).

Troubleshooting steps

  1. Verify time sync with w32tm /query /status — both client and DC must be within 5 minutes of each other.
  2. Check SPNs: setspn -L <account> on the service account, and setspn -X across the forest to detect duplicates.
  3. Re-establish the secure channel from an affected member: nltest /sc_verify:<domain>, then nltest /sc_reset:<domain> if needed.
  4. Validate DNS: from the client, nslookup -type=SRV _kerberos._tcp.<domain> must return reachable DCs.
  5. Capture a network trace with netsh trace or Wireshark filtered on kerberos to see the exact AS/TGS error code.

Decode in PowerShell

# Decode 0x80070569 (-2147023255) in PowerShell
[ComponentModel.Win32Exception]::new(-2147023255).Message

# Or via WinDbg / err.exe (Windows SDK)
# err 0x80070569

# Or net helpmsg (legacy decimal range only)
# net helpmsg <decimal>

Frequently asked questions

What does the Windows error code 0x80070569 mean?
It is the Win32 / NTSTATUS code ERROR_LOGON_TYPE_NOT_GRANTED (decimal -2147023255). A user has been denied the requested logon type at this machine. Check local/GPO logon rights.
How do I decode 0x80070569 in PowerShell?
Run [ComponentModel.Win32Exception]::new(-2147023255).Message in any PowerShell session. For HRESULT-style codes, use err.exe from the Windows SDK or the WinDbg !error command.
Where does Windows typically log this error?
It depends on the originating subsystem (Windows Update → %WinDir%\WindowsUpdate.log; AD/Kerberos → Security event log on the DC; BSOD → minidump under C:\Windows\Minidump; MSI → %TEMP%\msi*.log; WMI → Microsoft-Windows-WMI-Activity). Always cross-reference the timestamp and module name with the Application and System event logs.
Is this code recoverable?
Yes — this code is informational or warning-level. The operation can normally be retried after addressing the condition described in the summary.
Should I open a Microsoft support case for this?
Open a case if the error reproduces after applying the troubleshooting steps, particularly if it blocks production workloads, occurs across multiple endpoints, or is associated with a security boundary (BitLocker recovery, Kerberos failure, DCOM hardening, SmartScreen / WDAC). Have a fresh CBS log, minidump, or Get-WinEvent export ready before opening the case.