After implementing NTLM restrictions, thoroughly test Kerberos authentication and resolve any issues that arise.
Test Kerberos functionality across your environment:
# Clear existing tickets and request new ones
klist purge
klist tgt
# Test authentication to various services
Test-NetConnection -ComputerName 'fileserver.domain.com' -Port 445
Test-NetConnection -ComputerName 'webserver.domain.com' -Port 80
Test-NetConnection -ComputerName 'sqlserver.domain.com' -Port 1433
# Check for Kerberos tickets for specific services
klist
Common troubleshooting steps for Kerberos issues:
# Check time synchronization (critical for Kerberos)
w32tm /query /status
w32tm /resync
# Verify DNS resolution for domain controllers
nslookup _kerberos._tcp.domain.com
nslookup _ldap._tcp.domain.com
# Check SPN registration for services
setspn -L serviceaccount
setspn -Q HTTP/webserver.domain.com
# Test Kerberos authentication with specific encryption
klist -e
Monitor for authentication failures and NTLM fallback attempts:
# Check for Kerberos authentication failures
Get-WinEvent -FilterHashtable @{LogName='Security'; ID=4768,4769,4771} -MaxEvents 50 | Where-Object {$_.LevelDisplayName -eq 'Error'}
# Check for NTLM restriction events
Get-WinEvent -FilterHashtable @{LogName='System'; ID=4004,4005,4006,4007} -MaxEvents 20
# Look for authentication package downgrades
Get-WinEvent -FilterHashtable @{LogName='Security'; ID=4624} | Where-Object {$_.Message -match 'NTLM' -and $_.Message -notmatch 'SYSTEM'}
If you encounter persistent issues, use Microsoft's recommended escalation:
# Collect detailed authentication logs for Microsoft support
wevtutil el | findstr -i auth
wevtutil qe Security /q:"*[System[(EventID=4624 or EventID=4625)]]" /f:text /rd:true /c:100
Verification: Confirm that all critical services authenticate successfully using Kerberos and that no unexpected NTLM usage occurs.
Pro tip: If you encounter issues that can't be resolved immediately, contact ntlm@microsoft.com with detailed logs. Microsoft provides specific support for NTLM transition challenges.