How to Disable Self-Service Premium Trials in Microsoft Teams

Start by navigating to the Microsoft 365 admin center to configure self-service trial settings. This method provides a user-friendly interface for managing specific product trials.

Open your browser and navigate to https://admin.microsoft.com. Sign in with your Global Administrator or Billing Administrator credentials.

Once logged in, click on Settings in the left navigation menu, then select Org settings. You'll see two tabs at the top - click on the Services tab to access service-specific configurations.

Locate and configure the self-service trial settings for Teams Premium specifically. This step controls whether users can initiate their own premium trials.

In the Services tab, scroll down and click on Self-service trials and purchases. This opens a panel showing all available self-service products in your tenant.

Look for Microsoft Teams Premium or Teams Premium Introductory Pricing in the list. Click on the toggle switch next to it and select Do not allow from the dropdown menu.

Click Save to apply the changes. The setting takes effect immediately across your entire tenant.

For more granular control and bulk operations, install the MSCommerce PowerShell module. This method allows you to manage all self-service products programmatically.

Open Windows PowerShell 5.1 as an administrator. Right-click on the PowerShell icon and select "Run as administrator".

Install the MSCommerce module from the PowerShell Gallery:

Install-Module -Name MSCommerce -Scope CurrentUser

When prompted about installing from an untrusted repository, type Y and press Enter to confirm.

Import the module into your current session:

Import-Module -Name MSCommerce

Establish a connection to Microsoft's commerce services using your administrator credentials. This authentication step is required for all subsequent PowerShell operations.

Connect to the MSCommerce service:

Connect-MSCommerce

A browser window will open prompting you to sign in. Use your Global Administrator or Billing Administrator credentials to authenticate. After successful authentication, you can close the browser window.

The PowerShell session will display a confirmation message indicating successful connection to the Microsoft Commerce service.

Before disabling self-service trials, you need to identify the specific product IDs for Teams Premium offerings. Microsoft uses unique identifiers for each product variant.

List all Teams Premium related products:

Get-MSCommerceProductCatalog | Where-Object {$_.ProductName -like "*Teams Premium*"} | Select-Object ProductId, ProductName, SelfServiceMode

This command filters the product catalog to show only Teams Premium products along with their current self-service status.

To see all available products in your tenant (useful for bulk operations):

Get-MSCommerceProductCatalog | Select-Object ProductId, ProductName, SelfServiceMode | Format-Table -AutoSize

Note down the ProductId values for Teams Premium products. You'll typically see entries like "Microsoft Teams Premium" and possibly trial-specific variants.

Now disable self-service trials for the specific Teams Premium products you identified. This prevents users from initiating new premium trials through the Teams interface.

Disable self-service for a specific Teams Premium product (replace the ProductId with the actual ID from the previous step):

Set-MSCommerceProductCatalog -ProductId "CFQ7TTC0K8P8" -SelfServiceMode Disable

If you want to disable self-service for all products in your tenant (use with caution), run this bulk script:

$products = Get-MSCommerceProductCatalog
foreach ($product in $products) {
    Set-MSCommerceProductCatalog -ProductId $product.ProductId -SelfServiceMode Disable
    Write-Host "Disabled self-service for: $($product.ProductName)"
}

The changes take effect immediately and apply tenant-wide.

Confirm your configuration is working correctly and understand what users will experience after the changes. This step ensures the policy is properly enforced.

Check the current status of all disabled products:

Get-MSCommerceProductCatalog | Where-Object {$_.SelfServiceMode -eq "Disable"} | Select-Object ProductName, SelfServiceMode

To test the user experience, sign in to Teams with a regular user account (not an admin). Navigate to any premium feature or look for "Unlock Premium" prompts. Users should no longer be able to start new trials, though the promotional messages may still appear.

Check for any existing active trials in your tenant by going to the Microsoft 365 admin center > Billing > Your products. Look for any Teams Premium subscriptions that users may have already activated.

Handle any existing Teams Premium trials and establish ongoing monitoring to ensure compliance with your organization's subscription policies.

To view existing trials and subscriptions, navigate to the Microsoft 365 admin center and go to Billing > Your products. Look for any active Teams Premium trials or subscriptions.

For each existing trial you want to cancel:

1. Click on the subscription name
2. Select Cancel subscription
3. Follow the cancellation wizard
4. Confirm the cancellation

Set up monitoring by creating a recurring calendar reminder to check for new self-service purchases. You can also enable email notifications in the admin center under Settings > Org settings > Organization profile > Release preferences.

Create a PowerShell script for regular auditing:

# Save this as Check-SelfServiceStatus.ps1
Connect-MSCommerce
$disabledProducts = Get-MSCommerceProductCatalog | Where-Object {$_.SelfServiceMode -eq "Disable"}
Write-Host "Currently disabled products: $($disabledProducts.Count)"
$disabledProducts | Select-Object ProductName | Format-Table