Address typical problems that may prevent successful app inventory collection and optimize the feature for your environment.
Common Issue 1: Missing Win32 Application Data
If Win32 apps aren't appearing in inventory, check the Intune Management Extension status:
Get-Service -Name "Microsoft Intune Management Extension"
Get-ItemProperty -Path "HKLM\SOFTWARE\Microsoft\IntuneManagementExtension\InventorySetting"
For co-managed devices, verify the Client Apps workload assignment in the Configuration Manager console under Co-management > Workloads.
Common Issue 2: Delayed Data Refresh
Force an immediate inventory sync by restarting the IME service:
Restart-Service -Name "Microsoft Intune Management Extension" -Force
Performance Optimization:
- Monitor bandwidth usage during initial deployment (full inventory upload)
- Subsequent syncs use delta uploads (only changes)
- Consider staggered deployment for large environments
Pro tip: Check the IME logs at C:\ProgramData\Microsoft\IntuneManagementExtension\Logs\Win32AppInventory.log for detailed troubleshooting information about inventory collection processes.
Verification: Run Get-Service "Microsoft Intune Management Extension" and confirm the service status is "Running". Check recent log entries for successful inventory uploads.