Set up monitoring and troubleshooting procedures to ensure the security updates feature works reliably across your Autopilot deployments.
Monitor ESP completion in Intune:
- Go to Devices > Monitor > Enrollment Status Page
- Review completion rates and failure reasons
- Filter by date range to track recent deployments
Common troubleshooting scenarios and solutions:
Issue: Updates not installing despite Yes setting
Solution: Check device targeting and WUfB policy assignment
Issue: ESP stuck at update phase
Solution: Verify internet connectivity and Windows Update service status
Issue: Device exits ESP before updates
Solution: Ensure "Block device use" is set to Yes
Use PowerShell to check update status on deployed devices:
# Check Windows Update service status
Get-Service -Name wuauserv | Select-Object Name, Status, StartType
# Review recent update installation history
Get-WinEvent -FilterHashtable @{LogName='System'; ID=19,20,21,22} -MaxEvents 10
# Check current update compliance
Get-ComputerInfo | Select-Object WindowsVersion, TotalPhysicalMemory
Review ESP logs for detailed troubleshooting:
- Navigate to C:\Windows\Logs\ESPLogs on the device
- Open Microsoft-Windows-Provisioning-Diagnostics-Provider%4Admin.evtx
- Filter for Event IDs related to Windows Update (typically 30000-30999 range)
Pro tip: Create a custom device compliance policy to report on security update installation status post-OOBE for ongoing monitoring.
Verification: ESP monitoring should show successful completions with security updates installed, and deployed devices should report current security update levels in compliance reports.