After deployment, monitor the Wi-Fi profile status to ensure successful distribution and identify any connection issues. Intune provides detailed reporting on profile deployment success and failures.
Navigate to Devices > Configuration and click on your Wi-Fi profile name. The overview page shows deployment statistics:
- Succeeded: Devices that successfully received and applied the profile
- Error: Devices that encountered errors during deployment
- Conflict: Devices with conflicting policies
- Not applicable: Devices that don't match the assignment criteria
Click Device status to see per-device details. For failed deployments, common error codes include:
- 0x87D1FDE8: Certificate not found (enterprise profiles)
- 0x80073CF9: Invalid SSID or security settings
- 0x87D13B8F: User rejected the profile installation
Troubleshooting steps for common issues:
Certificate-related failures:
# Check certificate deployment on Windows device
Get-ChildItem -Path Cert:\LocalMachine\My
Get-ChildItem -Path Cert:\CurrentUser\My
SSID connectivity issues:
- Verify the SSID is broadcasting and in range
- Check if the device can see the network manually
- Confirm security settings match the wireless infrastructure
Pro tip: Use the Company Portal app logs for detailed troubleshooting. On Android, enable diagnostic logs in Company Portal settings. On Windows, check Event Viewer under Applications and Services Logs > Microsoft > Windows > DeviceManagement-Enterprise-Diagnostics-Provider.
Verification: Test connectivity by checking if devices automatically connect to the Wi-Fi network and can access internet resources. Run ipconfig /all on Windows or check Wi-Fi settings on mobile devices to confirm the profile is active.