Fix Lenovo SmartSense Service Auto-Lock Issue – ThinkPad/IdeaPad 2026

This method immediately stops and disables the Lenovo Intelligent Sensing Service using PowerShell commands.

1. Press Windows + X and select Windows PowerShell (Admin) or Terminal (Admin)
2. Run the following command to stop the service immediately:

   Stop-Service -Name 'SmartSense' -Force

3. Disable the service from starting automatically:

   Set-Service -Name 'SmartSense' -StartupType Disabled

4. Verify the service status:

   Get-Service -Name 'SmartSense' | Select-Object Name, Status, StartType

5. The output should show Status as 'Stopped' and StartType as 'Disabled'

Use the Windows Services console for a GUI-based approach to disable SmartSense.

1. Press Windows + R, type services.msc, and press Enter
2. Scroll down and locate Lenovo Intelligent Sensing or SmartSense
3. Right-click the service and select Properties
4. In the Properties dialog:
   • Set Startup type to Disabled
   • Click Stop if the service is currently running
   • Click Apply then OK
5. Close the Services console

Modify the Windows registry to permanently disable the SmartSense service and prevent automatic re-enabling.

1. Press Windows + R, type regedit, and press Enter
2. Navigate to:
   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SmartSense
3. Double-click the Start value
4. Change the Value data from 2 (Automatic) to 4 (Disabled)
5. Click OK
6. Stop the running service via PowerShell:

   Stop-Service -Name 'SmartSense' -Force

7. Restart the computer to ensure changes take effect

Deploy an automated solution across managed devices using Microsoft Intune Proactive Remediations.

1. Open Microsoft Intune admin center → Devices → Remediations
2. Click + Create to create a new remediation
3. Name: WIN-PR-D-LenovoSmartSense
4. Create the detection script:

   # Detection Script
   try {
       $service = Get-Service -Name 'SmartSense' -ErrorAction SilentlyContinue
       if ($service -and ($service.Status -eq 'Running' -or $service.StartType -ne 'Disabled')) {
           Write-Output "SmartSense service needs remediation"
           exit 1
       }
       Write-Output "SmartSense service is properly disabled"
       exit 0
   }
   catch {
       Write-Output "SmartSense service not found"
       exit 0
   }

5. Create the remediation script:

   # Remediation Script
   try {
       $service = Get-Service -Name 'SmartSense' -ErrorAction SilentlyContinue
       if ($service) {
           Stop-Service -Name 'SmartSense' -Force -ErrorAction SilentlyContinue
           Set-Service -Name 'SmartSense' -StartupType Disabled
           Write-Output "SmartSense service disabled successfully"
       }
       exit 0
   }
   catch {
       Write-Error "Failed to disable SmartSense service: $_"
       exit 1
   }

6. Configure settings:
   • Run this script using the logged-on credentials: No
   • Enforce script signature check: No
   • Run script in 64-bit PowerShell: Yes
7. Assign to Lenovo device groups and set schedule (daily recommended)

Use Group Policy to deploy the SmartSense disable script across domain-joined Lenovo devices.

1. Open Group Policy Management Console on your domain controller
2. Create a new GPO named Disable Lenovo SmartSense
3. Navigate to Computer Configuration → Policies → Windows Settings → Scripts (Startup/Shutdown)
4. Double-click Startup
5. Click Add and create a PowerShell script:

   # startup-disable-smartsense.ps1
   if (Get-Service -Name 'SmartSense' -ErrorAction SilentlyContinue) {
       Stop-Service -Name 'SmartSense' -Force -ErrorAction SilentlyContinue
       Set-Service -Name 'SmartSense' -StartupType Disabled
       Write-EventLog -LogName Application -Source 'Group Policy' -EventId 1001 -Message 'SmartSense service disabled via GPO'
   }

6. Link the GPO to the OU containing Lenovo devices
7. Run gpupdate /force on target machines or wait for next reboot
8. Verify deployment using Event Viewer logs